A Smart Home Experience You Can Trust
Our curated support plans are here to help with whatever you need. We proactively monitor your smart home technology and are available 24/7 for any issues.
Designed With You In Mind.
Remote & Reliable Troubleshooting
If your smart home experience has hiccups, our friendly staff is on hand to help. They’re trained to identify and resolve the most common technology issues remotely, so you will experience less downtime and will not have to deal with technicians in your home.
Priority On-Site Support
In some cases, problems require a technician to come into your home to troubleshoot a problem further or replace hardware. As part of your support plans, you receive priority scheduling. Our remote teams coordinate with our on-site crew, so they’re already briefed on the problem and prepared to fix it as quickly as possible.
Reduced Downtime
With our memberships, you can access our support team 24/7/365 to address any concerns. In most cases, we’ll be able to help remotely, but if we can’t, we guarantee an on-site crew will be in touch within one hour to continue troubleshooting. We know how vital technology is to your everyday life and want to get you up and running as soon as possible.
Help Awaits Any Day, Any Time
Our 24/7 support isn’t limited to our remote team. With our membership plans, you get priority scheduling for on-site visits. For urgent matters, we’ll schedule calls during the weekend and nights as well. The team we dispatch knows the ins and outs of your system and can identify and resolve problems quickly.
Your Technology Guardian
What if, in addition to quick, priority support, you had someone monitoring your system’s health at all times? That’s what we offer. Our remote monitoring systems let us check the health of all connected devices. In most cases, we can fix issues with simple reboots without having to send any on-site personnel.
Access Labor Discounts
We value our loyal customers! As a show of our appreciation, we offer discounted labor rates to all our members along with other exclusive discounts.
